A minimum level of standardization is needed to keep data processing technologies coherent both in the field and between MSF sections. This is especially relevant for hardware specifications and software applications.

The ICT departments of all sections try to find the best compromise between requirements in the field and the rapidly evolving technology. Do not hesitate to contact them for any information regarding current standards.

COMPUTERS IN THE FIELD

Even though computers are very useful for transmitting information and administering a mission, you should bear in mind that:

• proper measures must be taken to avoid hardware damage (by using an UPS, a power surge protector, etc.)
• computer use is only for professional purpose, not for personal/private tasks
• all locations using data processing techniques should have mechanisms in place to avoid data/communication loss, such as backups, a proper internet connection, a good local network, etc.

As a result of the widely differing levels of computer skills and the particularly high staff turnover of MSF missions, many computer-related problems arise following staff changes. It is therefore essential:

• keep track of your inventory
• if the IT environment grows (too) big, make sure you have enough staff to support it
• always to follow MSF standards regarding software and hardware
• not to personalize the processing of data to the extent that you are the only one who understands it
• to set up a double archiving system for important information,backups to the NAS system and from the NAS to an external hard drive stored in a different location
• to BACK UP YOUR DATA!

DATA MANAGEMENT

Follow the filing system and naming conventions defined by your section.

Each user is responsible for his/her own data and should make sure BACKUPS are made at least once a week after running the antivirus software.

A proper backup should be made on NAS or on an external hard drive, if there is no NAS.

USB memory keys (meant for transporting data) and the additional partitions of a hard disk (often identified with a capital letter) are NOT reliable media for backups. Therefore they should not be used to store backups.

SOFTWARE

The MSF image

Each section has developed an "MSF IMAGE" that contains the standard software [operating system and applications] that is used in the field on USB memory key, external hard disk and/or NAS. This image allows the latest MSF standards to be installed on a computer. Other than in exceptional cases, no other software needs be installed.

When loading the image, first back up your data, then allow about 2 hours to reformat your computer and reinstall software.

The MSF image includes the following software:

• Windows 10 Enterprise English/French/Spanish
• MS Office 2016
• antivirus software (Kaspersky) and email (MS Outlook)
• Internet Explorer, Mozilla Firefox, 7-Zip
• Acrobat Reader, VLC Media Player etc.
• several utilities required for peripherals

Installation of new software under Windows 10 usually requires logging in as an administrator with a username and password (these should be requested from your ICT support).

Non-standard software

Ask your HQ ICT support for permission before installing software that is not included in the MSF standards.

Antivirus software

Update your antivirus software at least once a day and scan your files at least once a week.

HARDWARE

Laptop computers

Laptops can be easily carried as hand luggage without having to undergo customs formalities.

The battery, charged using an external power supply, provides up to 8 hours of use. The external power supply partially protects the computer against voltage spikes.

Printers

The current MSF standard is a laser printer.

Using a non-standard printers is not advised. It makes use of the standard software more difficult and requires the computer to be reconfigured.

INTERNET AND MAIL

MSF makes sure internet and email addresses are available in the field and usage is subject to a policy.

NETWORKS

More and more MSF missions are using Client/Server (C/S) applications and with this comes the need to instal and use networks, with the capabilities to share a broadband internet connection, share files, applications, printers, etc.

Networks should be installed according to the standards set by your OC.

When a wireless network is installed, it must be configured properly in order to prevent access by unauthorized users. At least, WPA2 (Wi-Fi protected access) security should be installed and enabled.

Always be sure to appoint a competent network administrator.